Terms & Conditions

Last updated: 28 October 2025

1. Overview

These Terms & Conditions apply to all purchases made through rutaashcroft.art

By placing an order, you agree to these terms, which are designed to keep everything clear and fair.

2. About me

This website is owned and operated by Rūta Ashcroft, an independent artist based in the United Kingdom.

3. Products

I sell original postcard designs and related creative goods.

I do my best to show colours and details accurately, but please note that slight variations may occur due to lighting or screen differences.

4. Orders and payment

All prices are listed in GBP (£).

Payments are securely processed through [Stripe/PayPal] using Squarespace’s checkout system.

You’ll receive an order confirmation once your payment has gone through.

5. Delivery

Orders are usually dispatched within 2 working days of purchase.

Delivery times:

- UK: 3-5 working days

- International: Varies depending on location and postal service.

I’m not responsible for delays caused by postal issues or customs checks, but I’ll always do my best to help if something goes wrong.

6. Returns & refunds

If your order arrives damaged, or there’s a problem, please email me within 5 working days of delivery at ruta,ashcroft@gmail.com and I’ll happily offer a replacement or refund where appropriate.

Because my items are printed to order, I’m unable to accept returns for change of mind.

7. Copyright & usage

All artwork, images, and content on this site are created by me, Rūta Ashcroft.

Please don’t copy, reproduce, or resell them without my written permission.

8. Contact

For any questions or concerns, please get in touch:

📧 ruta.ashcroft@gmail.com